Online reputation management software
for hospitality teams
All the tools to monitor online reviews, manage social media and analyze customer feedback in one intuitive dashboard.
Understand your brand with company-wide vs local trends. Inspire your team by leaving behind repetitive tasks.
Your brand, more remarkable online
All customer feedback in one platform. Highly focused on insights. Uncomplicated and trustworthy. We bridge the divide between you and your customer.
Find out how below.
Complete reputation monitoring solution for hospitality
• Online review management
• Socia media monitoring & publishing
• Customizable response templates
• Dynamic reports
• Smart surveys
• Automated workflows
• Customer sentiment analysis
• Team tasks
• Branch management
• Offline feedback collection
Spot negative trends faster, create amazing customer experiences
Deep-dive into your data, and give customers more experiences of what the love, and less of what they don’t like.
Data analysis beyond online customer reviews
Drive more customers to your restaurants with clever and personalized social media marketing.
Assign brand interactions tasks with dynamic team boards
Our out-of-the-box solution aggregates Facebook, Messenger, Instagram, TripAdvisor, Twitter, Yelp, Google My Business, Foursquare, Resengo, eet.nu & more.
Working with AreTheyHappy has transformed the way in which we communicate with our guests. The platform is accessible and easy to use, and the team is so reliable, always going above and beyond. AreTheyHappy allows us to communicate effectively with our guests on a daily basis, as well as provides insights and analytics regarding our customer service!Lindsay KruitwagenDigital Marketing Executive
AreTheyHappy makes it really easy for us to keep track of the many reviews we get. We never miss to respond anymore and we get really nice analytics about what our customers think! Also, the team is just incredible, and always there for us!!!Carola MauckMarketing Consultant
With AreTheyHappy, we can now easily see the data that shows us which operational aspects are working better than before. We give the feedback to the people on the workfloor, so that they feel respected and have a chance to develop!Peter Van PraetCofounder and Concept Guardian
We now save a lot of time following up on customer feedback. AreTheyHappy is really handy for teams. Our location managers only see the messages belonging to their restaurant. But, as a founder, I see everything.Bernard SironvalFounder
AreTheyHappy makes it super easy to really understand how customers feel when eating, drinking or dancing the night away at Amigo. It’s an essential tool in our growth & workflow.Jules GahideCofounder