Measure. Optimize. Grow.
What trends are company-wide or location-specific? Deep-dive into your data, and make the right business decisions today.
ONE COMPANY REPUTATION SCORE
Have oversight of historical and current performance data
Create a single data repository of feedback from all sources, i.e. ratings, reviews, social media, surveys, emails, calls and more - even historical data.
One company reputation score allows you to compare groups and locations against the overall company score so that you instantly see which locations are lagging behind.
AUTOMATED REPORTING
Cut down on time spent creating reports
Daily, weekly and monthly automated reports can be shared at each level of the organization from the Board to indivdual location managers. Reports cover ratings score, sentiment score, NPS score, month-on-month evolution, year-to date-evolution, and negative and positive feedback, etc.
MEASURE PERFORMANCE
Real-time Analysis at your fingertips
With a simple click, find out what’s working and what isn’t. Powerful dashboards give you an easy overview of ratings, rankings, reviews, sentiment and evolution. Deep dive into groups and locations, and channels including Facebook, Yelp, Google and many more!
Optimize and grow your business.
Start analyzing data on your online customer experience with AreTheyHappy. Easy set-up with a 14 days free trial.
Start your free trial